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About Us
Q. Are all products in your website Gold?
A. Yes, all of our products are genuine 14 Karat gold.
Q. Are you a manufacturer and where are you located?
A. Yes. We are a turkish gold jewelry manufacturer, wholesaler & exporter. Our all products are manufactured by our own factory and also other factories having high quality standarts in Turkey. Our factory and offices are located at: Mimar Hayrettin Mahallesi Gedikpasa Cd. Omur Pasaji No: 3/315 Fatih, Istanbul, TURKEY.
About Our Website
Q. Can I order retail from your website?
A. No. You can order only wholesale. We do not sell retail from our website.
Q. Why can't I see your wholesale prices?
A. You have to be create an account to see prices.
Q. What is the minimum order quantitiy?
A. Minimum order quantity (MOQ) is 1 pieces for every single product.
Q. What is the minimum order amount?
A. Minimum order amount must be at least $1000.
Q. How can I pay through your website?
A. Credit Card, Bank Wire Transfer, Western Union, T/T Payment, Moneygram.
Ordering
Q. How to order wholesale Gold jewelry?
A. Please check our how to order page for more details.
Q. How many days will it take to receive my package?
A. Production time is 8-12 business days & International shipping is 2-3 days.
Q. How can i specify the ring sizes for my rings that I order online?
A. You will see cheack box option for ring sizes on product pages. You can type here the sizes that you want. You can order only 6-7-8-9 US Sizes for our ring models. You can always check and learn international standard ring sizes.
Q. Do you have any stock products?
A. Please contact us for more information about it.
Q. Do you accept custom made gold jewelry design?
A. We make custom design development for your models & designs. For more details please feel free to contact us.
Products
Q. Are all your gold jewelry Handmade?
A. Yes, all of our gold jewelry are turkish handmade. And all products producing in Turkey.
Q. Is the craftsmanship always high quality?
A. We have always been the cradle of high-quality craftsmanship for gold jewelry. Wholesale gold jewelry is produced by a technical process, however it is possible to provide good hand finishing in the final production phase and improve the quality of the jewelry. Good craftsmanship increase the price of piece but you will always buy high-quality with cheap wholesale prices from our website.
Q. How to prevent your gold jewelry from tarnishing?
A. Cleaning your plain gold jewellery with soap water rids it of accumulated dirt and oils. This method is one of the fastest ways to restore your gold jewellery’s shine without any hassles.
Custom Jewelry
Q. Do you accept custom made jewelry design?
A. Yes for only 14 K jewelry products. For gold jewelry, we handle custom design developments. First of all, you must provide your designs (as image, drawing) including all necessary sizes to us.
1st Option: To order 1 piece sample for your design;
-There is an initial overhead to be borne for design and mould charges and this will be added to the price tag of the first piece. Average cost of any design & mould charges is changing 75,00-250,00 USD.
2nd Option: To order minimum 10 pieces or more;
-If the initial order for wholesale gold jewelry is a large one (more than 50-100 pieces depends on model), this initial charge is spread over a large volume and therefore does not increase the cost per piece. So, you don't pay the cost of design and mould.
Please contact us with full details to obtain more information.
Q. Why is the first piece priced high?
A. One of the main reasons is explained in (1st Option) above and involves the initial design and mould charge.Subsequent orders for the same design will use the same mould and therefore be sold at a lower price. In many cases the buyer, would first order a single piece, then place a wholesale order after receiving the first piece. In such a case the seller would have to protect himself from a situation where the buyer buys only the first piece from him and then looks for another seller to place the final order. The seller would thus like to recover all initial overheads from the first piece itself.
Q. Why does the price fall as the volume of order increases?
A. Large orders of wholesale gold jewelry provide the economies of scale for manufacturer. After we created the design and mould, production is much easier as the design and moulds can be reused to manufacture the jewelry. We do the production of the same design multiple times thus reducing the chances of breakages and other losses. In cases where the wholesale gold jewelry also includes high-quality gemstones or cz stones, we gets a better price when bulk purchases are made. All these factors combine to enable we provide a better price to the buyer as the volume of the order increases.
Q. How long does it take to make custom gold jewelry?
A. We are very experienced in computer aided jewelry design and manufacturing (CAD/CAM). The design phase requires approximately 5-7 business days. Upon finalization of design and customer approval of CAD renderings (photo realistic images), the design goes to production and it takes approximately 15 business days to build and finish the piece.
Q. Can you put my logo or brand name on all jewelry i ordered from this website?
A. Yes, we can put your logo or your brand names on all products. Please just send us the image of logo or brand name with Email or WhatsApp before placing order.
Delivery
Q. Which company do you use for shipping?
A. We use UPS, DHL and EMS for our packages. Shipping time with (UPS or DHL) will be around 2-3 days depending on your location. And Shipping time with (EMS) will be around 10-15 days to EMS Countries.
Q. How to package products for shipping?
A. Each piece packing in a opp bag and all pieces put in one durable plastic box.
Q. Which countries do you ship to?
A. We ship to all countries.
Q. Do prices include customs taxes and shipping?
A. No. These taxes and fees are not included in the product price.
Q. Do I have to pay import taxes for my order?
A. Sometimes your package may be subject to Import duties, taxes and charges. International buyers are fully responsible for any additional fees imposed by customs, including any tariffs and duties. Customs policies and taxes vary widely from country to country. Please contact your local customs office for more informations.
Q. How much does the shipping cost?
A. Shipping cost will be calculated automatically depends on country and weight of package during checkout process on our website.
